Mobile / Sports
These Terms & Conditions set out what you can expect from aoe67 and what we ask of you when you open and use an account. Access to our platform depends on your local law and the region you are in — read through before you proceed.
By creating an account on aoe67, you confirm that you have read and accepted these Terms & Conditions in full. Acceptance happens at the point of registration and again each time you transact — whether that is a deposit via bKash, a transfer through Rocket, or a Bank Transfer into your account wallet. We update these terms when our services change, and we will notify you of material updates through your registered account. You remain responsible for checking the current version before any session. Eligibility to use this platform depends on the laws and regulations of your location. We do not make legal determinations on your behalf; you are responsible for confirming that accessing the platform is permitted where you are. Certain features, game categories and transaction routes may be unavailable in specific regions even where registration is otherwise possible. Your account wallet balance, transaction history and any active conditions are shown in the account area and reflect the terms in force at the time each action was taken. If any clause in this policy conflicts with applicable local law in your eligible region, the locally applicable rule takes precedence to the extent of that conflict.
Understanding the scope of this policy helps you know exactly where these Terms & Conditions apply and where they do not. Four areas define the boundary clearly.
These Terms cover how you register, log in and maintain your aoe67 account. Requirements for identity verification, password security and session activity all fall within this scope. What happens after you leave the platform and access a third-party link does not.
Deposits and withdrawals through bKash, Rocket and Bank Transfer are governed by these Terms alongside the published limits in your account panel. Processing rules set by your payment provider — such as bKash wallet caps or bank transfer cut-off times — are outside our direct control and fall under that provider's own terms.
Game titles, studio content, odds displays and promotional notices published on aoe67 are covered by these Terms. We set the conditions for how that content is accessed and used. You may not copy, redistribute or commercially exploit any part of it without prior written agreement from us.
Studios supplying game content — including CQ9, Microgaming, Spadegaming, PG Soft and Habanero — operate under their own licensing and content agreements. These Terms do not override or extend those agreements. Any dispute about a specific game outcome should be raised with us first; we will route it appropriately.
These Terms & Conditions are not a one-way document. You have specific, actionable routes to review what we hold, correct what is wrong and ask questions about how any clause applies to your account. Your transaction history — every deposit, withdrawal and wallet movement — is available in the account area at any time; no request is needed to view it. If a detail in your account profile needs correcting, such as a contact address or linked payment method, head to your account settings and follow the update fields shown there. For anything that requires our involvement — a disputed transaction, a request to close your account, or a question about how a specific clause affects you — our support team is the right first step. Raising a formal question does not require a legal process; use the contact routes listed on the site and we will respond through your registered account. We keep a log of all policy-related requests and responses so you have a clear record of every interaction.
Open the account area to see your full transaction history, wallet balance and any active account conditions. No separate request is required to access this view.
Use the profile settings inside your account to update contact information or linked payment details. Changes take effect once you confirm them through the verification step shown on screen.
Submit a query through our published support route for any clause you need clarified. Include your account reference and the specific section in question so our team can respond accurately and without delay.
If you need to pause or close your account, contact support directly. We will walk you through the steps and confirm the outcome via your registered contact before any changes are finalised.
If you have a question about any part of these Terms & Conditions, use the contact paths published on this site. We handle policy queries through the same routes as general account support — there is no separate legal address required for routine questions.
Open the chat widget on any page of the site while logged in. State that your query relates to Terms & Conditions and include your account reference so our team can pull up the relevant detail without asking you to repeat it.
Send a written query to the support email address listed in the site footer. Include your account ID, the section of the Terms you are asking about and a brief description. Written queries create a traceable record for both sides.
The Help Centre in your logged-in account area contains answers to common terms-related questions. Check there first for policy clarifications on transactions, eligibility and account conditions — it is updated when terms change.
Behind these Terms & Conditions is a set of operational practices that govern how we store data, manage account security and retain records. Knowing how we work gives you a clearer picture of what these Terms mean in practice.
Account data — including your contact details, transaction records and session activity — is stored securely and used only for the purposes described in these Terms and our Privacy Policy. We do not share personal account data with third parties outside the scope of processing your transactions or complying with applicable legal obligations.
Your account is protected through the login credentials you set at registration. We recommend using a unique password and reviewing your active sessions in the account settings regularly. If you suspect unauthorised access, contact support immediately through live chat or email so we can act on it promptly.
We retain transaction logs and account records for the period required under applicable regulations in your eligible region. You can view your own records in the account area at any time. Requests for a formal copy of your data can be submitted through our support email route.
If you believe a record in your account is inaccurate or want to request a correction to personal data we hold, reach out via the email support route with your account reference. We will review the request and confirm the outcome in writing to your registered contact.
These questions cover what we get asked most about our Terms & Conditions — eligibility, transactions, data and how to raise a concern. If your question is not here, contact support through the routes listed on this page.
Access to aoe67 and these Terms depends on your local law and whether your region is eligible. We do not make that determination for you. Check the legal position in your location before opening an account, as eligibility varies across regions and may change over time.
Raise the dispute through our support team first, using live chat or email with your account reference and the transaction ID in question. We will investigate against our records and the payment provider's logs. Bank Transfer disputes follow the same process, with resolution communicated to your registered contact.
We update these Terms when our services change in a meaningful way. We will notify you of material updates through your registered account before the changes take effect. Continuing to use the platform after a notified update counts as acceptance of the revised Terms.
Yes. Your transaction history is available directly in the account area without any request. For a formal copy of the personal data we hold, send a written request to our support email with your account reference. We will process it in line with applicable regulations for your eligible region.
Contact our support team through live chat or email and request an account closure. We will confirm the steps involved — including any pending wallet balance — before proceeding. The process is described in the account help section and handled by our team on request.
Our Terms govern how you access game content on the platform. The game studios — including CQ9, Microgaming, Spadegaming, PG Soft and Habanero — operate under their own content agreements. If a specific game outcome is in question, raise it with our support team and we will route it to the right party.